• Delivery is available only within the Port Vila business area.
• Customers ordering from the islands are responsible for their freight cost and delivery charges to the Airport.
• Customers who wish to order and get delivery to the local shipping vessels can do so on their own arrangements. We do not deliver to local shipping vessels.

• Orders are processed within 1–2 business days after payment confirmation.
• Customers will receive a confirmation email.

• Personal details such as name, address, phone number, and email.

• Payment information (processed securely through trusted payment providers).

• To process and fulfill your orders.
• To communicate regarding orders, promotions, and updates (with consent).
• To improve our website, services, and customer experience.
• To comply with legal obligations in Vanuatu and international regulations.

• We store personal data securely and restrict access to authorized personnel only.

• We do not sell or share personal data with third parties except for essential service providers (couriers, payment processors).

Customers may request access, correction, or deletion of their personal information by contacting our support team.

We do not accept returns, provide refunds, or offer exchanges under any circumstances. Customers must view and select their products carefully prior to completing their purchase.